• Ex BT Technician

    The Best Telecom Technicians in London

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We put the word ‘solutions’ in our name because that’s exactly what we deliver.

Engineers London.

ExBTT can fix telephone faults, broadband faults, slow internet connections, telephone extensions, damaged cable – we resolve master socket relocation problems, crackly lines, data network cat5e/6a issues, installations. We’ve also recently extended our services to cover business VOIP telephone systems and Cloud phones and fixed line rental through EMtel business communications. ExBTT can now also offer hosted phone systems for you and your business.

Engineers London.

Faulty cat5 socket? Is your broadband connection acting up? Are you tired of a slow internet connection? Then get rid of all these problems now by calling the telephone data & fibre broadband engineers at ExBTT . As ex-BT engineers we have the knowledge to identify any problem with your internet connection and fix it with ease. If there is anything we can help with or offer hosted phone services in London then get in touch.

*At ExBTT all of our work is undertaken by Ex- BT Engineers. If you are a current BT Customer please CLICK HERE

What Do We Do At ExBTT?

ExBTT ltd is the very best telephone services in London. We have become broadband specialists in london and the surrounding areas.

Broadband & Telephone Specialists

If you need a company that can solve your slow internet problems or need a Cat5/6 connection? Our engineers are qualified to diagnose and fix or install for an affordable price. We have been solving broadband & telephone issues for over 24 years so there is little we can not fix or find a solution to get you running smoothly.

Hosted Providers / Business Services

With a cloud-based phone system, your call routing takes place in our internet-connected secure data centre instead of in hardware installed on your premises. This helps you to reduce costings as well as the normal physical hardware overheads. This is become a very popular tool in recent times so get in touch if its for you.

Mobile convergence systems with ExBTT ltd

Mobile Convergence

At ExBTT we can now offer our amazing new mobile convergence systems. You can gain access to all of the benefits of our award winning hosted telephony in your mobile phone. This SIM only VoIP extension provides a multiple of previously unavailable VoIP services to mobile users. Find out some more information on how you can benefit now.

Yealink VOIP Phones

Polycom VOIP Sytems have become one of the leading brands in the VOIP market. Yealink was founded in Xiamen, China in 2001. They are 100% focused on IP Telephony for the SIP market and have over 50 R&D engineers who ensure the innovation of their products. Contact us to find out how we could benefit your telephone systems.

Small & Large Business

Equally important we can offer our services to any sized business, no matter how small or even how big we know we can find the right solution for you. We can provide you with new phones lines, make existing ones even better as well as cancel out any unwanted noise or fuzzy phone lines which would make you seem unprofessional. We could even provide you with hosted phone services in London for ease of use.


Polycom VOIP Phones

Polycom VOIP Sytems have become one of the leading brands in the VOIP market. The Polycom  system is an enterprise-grade family of IP desktop phones designed to make voice communications effective and productive. Find out how you can benefit from our polycom VOIP systems and we will assist you to the best our ability.

Why us?

We have the skills

As a matter of fact we are ex BT engineers and so have an extensive knowledge in telecommunications. We have over 24 years experience and there is little to nothing we can not fix.

Competitive Pricing

We keep our prices at a fair and competitive rate to make sure you get the best deal as our consumer. We will work alongside you to make sure you get the exact product or service you need.

24 Years Experience

We’ve been in the telecommunications business for more than two decades, and over this time we’ve built up quite the impressive reputation. We can help you today.

NOTE: There is a call out charge for any jobs booked in.

What Others Say

“The engineers arrived after notifying us by text that they were on their way. Very efficient, found the fault and repaired it ensuring that before they left the services were working correctly. Good, polite and helpful explanation of the repair and fault and the repair quote was accurate. I would use the company again”

Happy client from Chigwell

We used William for an emergency call out for a lift line that was not connected correctly. He went out the same day and corrected the fault and arranged with the lift engineers to be on site at the same time. Great service and a great price. Will definitely recommend William for your Telecoms requirements. we will be using him again in the future. Sterling Telecom


We had serious issues with our internet and phone lines and after numerous phone calls to bt, service provide, and visits from other engineers things just seemed to be getting worse. I found William and before he would visit he tried to help me over the phone and was very helpful (moreso than anyone else I’d dealt with) and helped me to narrow Down the issue. After it became clear that I couldn’t fix it myself he came and sorted out every single issue, so we went from barely functional to perfectly running phones, internet and wifi. He was also a great guy, very personable and obviously keen to do his job to the best of his abilities. Would recommend highly and happily use again.


I would highly recommend. Very efficient and extremely professional! excellent customer service and an all around nice guy. After a bad job was done by an leading telephone/broadband provider I got put in touch with William who made it right! He got the job done and he did it perfectly! I can’t thank William enough.

Gail T

Really impressed with William, I had a hugely urgent request on a Sunday evening in which he was perfectly happy to oblige to at shirt notice . He conducted a flawless job in placing an additional broad band socket, with no issues whatsoever. Very helpful , informative and professional combined with providing this service at a very competitive rate. Would highly recommend this engineer.

Peter F

Excellent service. Very friendly and helpful. I had a tricky problem with wiring issues on upstairs phone sockets, which are now solved and working as expected. Very dedicated to solving the problem to achieve the ideal result I was after.  Also explained the process along the way so I could also get a rough understanding on what my issue was. Highly recommend ExBTT!

Jack H

Excellent service fast and reliable, very friendly, task was done neatly and quick . Service was on point definitely recommend better service than BT and not being over charged for silly wiring that a 2year old can take off. Definitely will recommend to my friends and family and if I have any further problems in the further I know who to call 🙂

Tahmina B

Superb, professional service. Excellent customer care all at an affordable price. In future all of my telecom and internet repair faults will be going to this company. Why put up with a poor service and rip off prices from BT when Telco Solutions provided a far superior repair and installation. Thank you.

Tony D

William came to my property in Walthamstow to sort out the movement of a telephone port which was untidy and needed replacement. He was an extremely friendly, prompt, informative and helpful person and I would have no hesitation to recommend him. I was very pleased with the work he carried out and the cost was very competitive and fair. Excellent.

Jon C

William is a great engineer we have BT here 3 times and couldnt find a fail William dealt with the problem straight away very friendly and professional and pleasure to deal with thanks.

David N